1 of 1 Remote IT Assistant Jobs in Central London

Department: Systems & IT Reports to: IT Manager Our Values: Every day the energy, creativity and passion of Manolo permeates through our business. We believe in the artist and the artisan; we are innovative while still protecting our heritage. We strive for timeless beauty and quality craftsmanship. We celebrate curiosity and believe in working proactively and being solution focussed. … to deliver excellence. We believe in making people smile. Purpose of Position: To provide excellent customer service and an efficient and proactive administrative and technical support for all MB IT and application systems, working closely with third-party suppliers and actively participate in the testing and implementation of new systems. Key Responsibilities: Be the primary point of contact for … all System & IT related issues, requests and questions Provision of hardware for new starters, creation of accounts, and processing leavers Reacting to tickets logged in our Support portal, to triage and progress to resolution or to assign within Systems & IT or to a 3rd party partner Daily check of all system scheduled tasks and interfaces, and troubleshoot errors More ❯