3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of 30 Engineers, of … which 9 are based in the Philippines. As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line IT Support Desk … Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and escalating higher level More ❯
IT Support Engineer – macOS and Windows - London (Office Based) | Competitive Pay + Great Perks Are you passionate about tech and love solving problems? Join a fast-growing Managed Services Provider (MSP) that delivers cutting-edge, security-driven IT solutions to a diverse range of clients. We’re looking for a hands-on, customer-focused IT Support … Engineer to become part of our London team.This is the perfect opportunity to grow your career in IT—offering real-world exposure to cloud technology, Apple device management, automation tools, and much more.?? What You’ll Get A competitive salary with a solid pension plan Paid training and certification support to boost your skills A collaborative, friendly office … environment Regular team socials and development sessions What You’ll Be Doing Be the go-to person for second and third line IT support macOS and Windows —handling calls, emails, and tickets and on-site Troubleshoot hardware, software, and network issues for a range of users Assist with onboarding/offboarding—device setup, user accounts, and permissions Keep documentation More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Experis
Role: ITEngineer - Rubrik Backup and Hybrid Cloud Protection Location: London Duration: 3 Months extensions expected Day rate: £550 - £600 Umbrella Only Candidates must have been a UK resident for a minimum of 5 years We're looking for an experienced Rubrik Backup Engineer to take ownership of data protection across a hybrid environment covering on-prem More ❯
IT Support Specialist (macOS & Windows) – Growing but close-knit and friendly Managed Services Provider (MSP) Location: London-based, office based Salary: £34,000–£37,000 per year + Bonus + BenefitsWe’re looking for a motivated IT Support Specialist who thrives in a dynamic MSP environment and enjoys helping clients make the most of their technology. You’ll … What You’ll Be Doing As part of the technical support team, you’ll be one of the first points of contact for clients who need help with their IT systems. Your role will include: Providing responsive 1st and 2nd line support across Windows and macOS environments via phone, email, and remote tools. Managing and resolving issues with networks … and hardware efficiently and professionally. Setting up and configuring desktops, laptops, and software for end users. Visiting client sites to deliver hands-on troubleshooting and maintenance. Taking part in IT projects such as installations, migrations, and upgrades. Documenting all work accurately within the ticketing system and knowledge base. Collaborating with senior technicians to resolve complex issues and deliver high More ❯
