6 of 6 Remote/Hybrid Problem Management Jobs in Central London

quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation … Operations Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent, Hybrid London Job Specific Skills Profile Essential Service Management and Technical Skills Strong understanding of managed endpoint services, including Intune, Autopilot, configuration profiles and application deployment, sufficient to challenge provider designs, controls ...

Excellence & Risk Owning the operational performance of ERP Services and ensuring critical services are appropriately monitored and supported. Establishing effective approaches to observability, incident management, problem management, change management and operational readiness. Ensuring recurring incidents and operational problems are investigated to their underlying causes and addressed ...

Head of Infrastructure & Operations Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent Job Specific Skills Profile Service management and technical assurance skills required for the role: Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/… ability to assure provider controls and agree ownership with internal identity and security teams. Experience assuring provider delivery of monitoring, patching, vulnerability remediation, configuration management and technology lifecycle plans, using evidence from tools such as Azure Monitor, Log Analytics, and Tanium. Experience governing backup, restore and disaster recovery services ...

across critical platforms Support high availability solutions and service resilience initiatives Implement proactive monitoring, alerting and observability for database services Participate in incident response, problem management and post-incident reviews Drive continual improvement through automation, root cause analysis and operational learning Reduce operational toil through self-healing … environments Automation experience using PowerShell, Python or similar scripting languages Strong understanding of database security, access control and governance Experience working within structured incident, problem and change management processes Strongly Preferred PostgreSQL administration and engineering experience Experience supporting enterprise data warehouse environments Databricks administration or integration experience Azure ...

operations, lead major incident resolution, enforce rigorous security posture, and champion compliance within BPSS-governed and enterprise‐scale environments. Key Responsibilities Technical Leadership & Incident Management Serve as the senior Subject Matter Expert (SME) and primary escalation point for L3 network and security incidents, troubleshooting complex multi‐technology outages through … root cause analysis (RCA). Oversee enterprise incident, change, and problem management processes, ensuring strict alignment with SLAs, operational resilience, and Change Advisory Board (CAB) governance. Lead scheduled hardware/software lifecycle upgrades, firmware patching, and configuration hardening across all edge, campus, and core infrastructure. Provide escalation coverage ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … such as Grafana and Geneos. Troubleshoot complex production issues, drive root cause analysis and improve system resilience, performance and scalability. Support change, incident and problem management processes, maintaining clear technical and operational documentation. The skills you'll need: Proven experience in SRE, Production Engineering, DevOps or production automation ...