2 of 2 Remote Service Analyst Jobs in Central London

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of … evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used, or examples of anonomised previous work) Strong understanding of the processes, flows and service delivery elements across JML (joiners, movers and leavers) from an ID, change, access controls perspective Confident, clear communicator Objectives: Establish a foundational understanding of service delivery principles and … best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 *Please only apply for consideration if you have full, independent right to work More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯