15 of 15 Remote/Hybrid Service Management Jobs in Central London

Service Transition Manager Contract Duration: 12 months Location: Farringdon, London (Hybrid - 2 days a week onsite) Job Type: Contract (Inside IR35) We are seeking an experienced Service Transition Manager to support a large-scale technology transformation programme within a prestigious organisation. This role is crucial for ensuring smooth … transitions of supplier and service without impacting live services, and it requires a professional who has previously managed service transitions in complex, multi-supplier, enterprise environments. Day-to-day of the role: Lead end-to-end service transition activities aligned with programme objectives and service management ...

Asset Management Specialist Length: 6 months Rate: £700-£800/day inside IR35 Location: City of London, hybrid working 2-3 days/week in the office Oakleaf Partnership are working with a leading international financial institution is seeking an experienced IT Asset Management Specialist to join … Technology Service Delivery team in London. This is a senior, hands-on role for an experienced IT Asset Management and Configuration Management specialist who can independently support and enhance a critical asset management capability. The successful candidate will be responsible for improving hardware, software and CMDB ...

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with Telecommunications Service Management (TSM) experience. 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working … office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

integration/automation and applications (including DMS). Key Responsibilities: - Platform Strategy and Architecture: Own the strategy and multi-year roadmap. Lead life cycle management including modernisation and decommissioning of systems. - Operational Excellence and Service Management: Accountable for platform availability, performance and resilience. Oversea 3rd level support … major incident response. - Security & Risk Management: Ensure security is Embedded by design across all platforms. - Automation & Continuous Improvement: Drive automation and standardisation across platform services. - Leadership & People Management: Lead and develop Platform Managers and technical leads across Infrastructure, Endpoint, Security Operations and Application/DMS Platforms. - Stakeholder & Vendor ...

Enterprise Architect - Satellite/Mobile Telecoms Solutions A global consultancy operating in mobile telecoms and satellite is looking for an Enterprise Architect to lead service and operational transformation across their client programmes. You will own the architectural vision for operational support and service assurance, working closely with client … product, engineering and commercial teams to drive measurable improvements in service quality, platform resilience and partner ecosystem integration. What you will be doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance frameworks covering fault management ...

Banking This is a new and exclusive opportunity for a Supplier & Governance Manager to join this investment bank as they are expending their business management team Role details Title: Supplier & Governance Manager Permanent role: salary £60,000- £90,000 Location: London city and home working hybrid 50/… governance practices, performance oversight and engagement approaches of the organisation's technology supplier ecosystem. This will include:- Supplier Governance Commercial & Financial Governance Performance Governance & Service Assurance Supplier Relationship Management Risk, Compliance & Security Alignment Supplier Lifecycle Governance Continuous Service Improvement Required Experience and Skills Experience in supplier management ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … integrations with other platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM ...

experience designing and implementing enterprise CRM solutions within complex business environments. Expertise across customer engagement platforms, cloud technologies, workflow automation, and identity/access management solutions. Experience leading client workshops and translating business requirements into scalable technical solutions. Ability to communicate complex technical concepts clearly to both technical … agile delivery methodologies and cross-functional programme delivery. Knowledge of process improvement, user adoption, and training approaches. Additional exposure to operational systems such as service management, ERP, workforce management, or finance platforms would be advantageous. What’s on Offer Starting Salary - £90k - £105k (dependant on experience) Opportunity ...

responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. Youll help shape and deliver enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate … outcomes. Skills & Experience 2-4 years experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis ...

internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI’s strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving … Code - desirable What We’re Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final ...

Identity & Access Management (IAM) Specialist Salary: £70,000 £75,000 + Benefits Location: London (Hybrid 3 days onsite) Type: Permanent The Opportunity At 167 Solutions , we are partnering with a globally recognised, enterprise organisation to hire an experienced IAM Specialist on a permanent basis. This is a key hire … Workforce Identity AWS IAM Design and implement joinermoverleaver (JML) lifecycle processes integrated with HR systems (HiBob or similar) Drive automation across provisioning and access management Enforce least privilege and zero-trust security principles Support and troubleshoot: SSO/MFA Federated identity (SAML, OIDC, SCIM) Partner with Security and Compliance ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

Description ServiceNow ArchitectLondon (Hybrid)6 Month Contract£600/day (Outside IR35) ServiceNow Architect needed with Telecommunications Service Management (TSM) experience. 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working ...

change team, overseeing a broad portfolio of IT Infrastructure and Operations initiatives. This includes projects across Data Centres, Cloud, Networks, End User Computing, Support, Service Management, Integrations, Facilities, and Enterprise Architecture. This is a £85,000 base salary role, plus bonus and benefits, with a hybrid working model ...