2 of 2 Service Operations Manager Jobs in Central London

Service Operations Manager – London (Hybrid) Contract – 6 months Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative … digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned ...

Customer Service Operations Specialist (Data & AI) A fast-growing consumer-focused business is looking for a highly data-driven CX Operations Manager to help optimise and scale customer support operations through AI-enabled tooling, automation and smarter workflows. This is a hands-on individual contributor … decision making. You’ll play a key role in evolving AI-powered support tooling, improving workflows and helping shape the future of customer operations within a collaborative, technology-driven environment. What You'll Be Doing Optimising and improving AI/agentic customer support tooling and workflows Analysing customer ...