Lead ServiceNow Architect
- Hiring Organisation
- Cognizant
- Location
- City of London, London, United Kingdom
Role Summary The Senior ServiceNow Architect is accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform … scalable, secure, supportable, and aligned to ServiceNow best practices and industry frameworks such as ITIL. The architect defines the technical roadmap, governs design decisions, and acts as the senior technical authority across delivery teams and stakeholders. Key Responsibilities Platform Architecture & Strategy • Own and maintain the ServiceNow platform ...