Desktop Support Technician
- Hiring Organisation
- Apex Systems
- Location
- City Of London, England, United Kingdom
Support Technician - Night Shift 12PM-8PM Mon-Fri The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians … ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops, printers, mobile devices, and peripherals. Troubleshoot and resolve escalated hardware and software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory ...