1 of 1 Remote Systems Engineer Jobs in Central London

Ref: YC46735 A Japanese IT company is currently recruiting a Systems Engineer to work in their London office. In this role, you will be responsible for delivering quality engineering services for day-to-day support and supporting system integration projects. The ideal candidate should have technical support experience, excellent communication skills, and proficiency in Microsoft Office. Understanding … week (*) may be requested to be available for occasional on-call or planned duty outside normal working hours SALARY: 28-33k (depending on experience) START: ASAP LOCATION: London Systems Engineer Main Responsibilities: Service Desk Provide 1st and 2nd line technical support for customers and staff via telephone, email, and ticketing system Raise, update, and close tickets … on-site Engineers and back-office Engineers in the team Work proactively to ensure prompt resolution of support cases and the highest possible levels of customer satisfaction Maintain customer systems on a regular and/or on demand basis Maintain support-related documents (e.g. Site manual, Asset List, User Manual, etc.) Maintain licenses/manufacturer support contracts and run More ❯