13 of 13 Remote User Research Jobs in Central London

generation voice-driven experiences in a fast-paced environment, with a focus on building and launching an MVP within 6-9 months. In this position, you will craft intuitive user experiences and interfaces for our voice-first AI products and services, with an initial focus on our AI-powered dialer and virtual assistant. You'll design an intuitive, engaging … and visual elements. Key Responsibilities Design intuitive yet trail-blazing interfaces for conversational AI interactions, ensuring seamless transitions between voice, text, and visual modalities. Create a polished and intuitive user interface for the MVP, prioritizing usability to drive adoption and positive user experiences. Act as the voice of the customer and user in internal product development discussions. … Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes for mobile applications incorporating voice AI technology. Take primary design ownership of novel AI interaction patterns, including the real-time call screening interface and AI-generated call summaries. Design a clear, transparent user onboarding process, with a focus on sensitive consent flows for voice cloning and data permissions. More ❯

works, feels, and solves real-world problems for our customers. Drive meaningful improvements to the customer experience in one or more high-impact areas of the product—measurably improving user satisfaction, reducing friction, or unlocking business growth. Influence product direction by identifying and framing problems worth solving, leading and setting the bar for discovery efforts, contributing to strategy and … an eye for detail and a knack for simplifying complexity. Deep experience collaborating in cross-functional teams and working closely with engineers. Confidence in planning and running your own user research or collaborating with researchers. A systems thinker who can balance consistency with creative problem-solving. Comfortable giving and receiving constructive feedback in a candid, collaborative way. Comfort … a small-medium sized SaaS product company Experience of working in an agile environment, and familiarity with Agile methodology Data-driven mindset to advise design choices based on customer research, business priority and technical constraints Passionate about inclusive design and accessibility, and you'll design with all our customers in mind It would be nice if you have: Experience More ❯

part of our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you … ll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right outcomes are achieved across entire services—not just at the interface level. This is a … opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. Role – Senior UX Designer Salary: £70,000 – £85,000+ bonus + excellent benefits Location: Hybrid – London (2 days onsite) or remote (UK-based) This role offers the … to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution … design and delivery — working closely with PMs, engineers, and UI designers. What You’ll Do Lead UX design across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a More ❯

Reed.ai is looking for a Product Designer to join their team in Holborn, London. Overview We’re looking for a creative and user-focused Product Designer to help shape the experience of a brand-new AI recruitment platform as it prepares to launch this summer. This is a rare opportunity to design a product as it evolves from Beta … strength and stability of an established business. You’ll work closely with the Product Manager and cross-functional team to ensure the platform is intuitive, accessible, and impactful. From user research and wireframes to high-fidelity prototypes and design systems, you’ll play a key role in crafting a product that transforms how companies find and hire talent. … Join a collaborative, forward-thinking team that values experimentation, innovation, and human-centered design. Key Responsibilities Collaborate with product, engineering, and stakeholders to design end-to-end user experiences across the platform. Translate product strategy and user needs into intuitive, elegant, and scalable design solutions. Lead and conduct user research, usability testing, and feedback sessions to More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. Translate business requirements from partners into actionable engineering tasks. Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. Define the scope and safeguards for agentic AI capabilities, including user More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. ? Translate business requirements from partners into actionable engineering tasks. ? Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. ? Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. ? Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. ? Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management ? Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. ? Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). ? Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. ? Define the scope and safeguards for agentic AI capabilities, including user More ❯

Service Designer/User Researcher Contract - 6 months (rolling) £450-500 Inside IR35 Hybrid (London) We are currently looking for an experienced SC Cleared Service Designer/User Researcher to join a leading consultancy on a high-profile public sector transformation programme. Key skills and experience: • Strong background in Service Design and User Research within government … UCD programmes • Experience working to GDS standards and within agile teams • Skilled in planning and conducting user research to inform service and interaction design • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders • Confident presenting findings and facilitating workshops to drive user-centred decision making Key details More ❯

use an umbrella company) Key responsibilities Collaborating with finance SMEs, HR, operations, and IT stakeholders to understand needs and challenges Translating business requirements into prioritised product backlog items Defining user stories, testing, acceptance criteria, and product specifications with the development team Managing a clear and up-to-date product backlog Owning the long-term product roadmap and strategic direction … Improving Workday Financials and other systems through user research and data analysis Own and deliver system engagement plan, ensuring training materials in respect of financial systems are developed and kept up to date and delivering training to end users. Identifying automation opportunities in current business processes Monitoring and reporting on process efficiency and data quality Championing improvements to … ll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Extensive experience as a super user in Workday Financials, with exposure to other finance platforms is necessary Strong understanding of financial systems and processes. Proven track record of delivering projects on time and within budget. More ❯

vision and roadmap for: FX-as-a-Service capabilities Integrated liquidity partnerships (e.g., with Tier 1 providers, ECNs) Forwards and hedging products Deposit and zero-deposit solutions Lead discovery, user research, and requirements gathering with clients and stakeholders. Write clear and actionable user stories, acceptance criteria, and product documentation. Collaborate with engineering, compliance, and design to deliver … solutions that are scalable, secure, and user-centric. Analyze market trends, competitive landscape, and regulatory requirements to shape product strategy. Measure product performance through KPIs and customer feedback, continuously iterating for improvement. Serve as subject matter expert on FX and treasury products internally and externally. Requirements Experience 2+ years of Product Ownership/Product Management experience in fintech, banking More ❯

account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible … for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to More ❯

Here at Anson McCade we are in search of an experienced Service Designer for a major project within government. The ideal candidate will have expertise in service design and user research designed to support cross-functional teams in the discovery, design, and delivery of user-centered services. Criteria: Demonstrable experience in service design, ideally within agile, multi More ❯

Accountabilities: Align and focus your team's efforts on addressing critical challenges and capitalizing on key opportunities within the product landscape. Develop a deep market understanding, gaining insights into user needs, behaviours, and the full spectrum of your product offerings. Own the end-to-end product lifecycle, from discovery and ideation to execution and delivery, ensuring seamless collaboration across … roles. Leverage data-driven decision-making to refine strategies, optimize product performance, and enhance user satisfaction. Champion your product vision, advocating for your team and initiatives to inspire and engage both internal and external stakeholders. Adopt an iterative, experiment-driven approach to product development, fostering agility, rapid learning, and alignment with user and business needs. Engage actively in … and Skills: Bachelor's degree in a relevant field or equivalent professional experience. Extensive experience in product management, with a strong emphasis on agile delivery methodologies. Demonstrated expertise in user research, discovery techniques, and close collaboration with technical teams. In-depth knowledge of emerging technology trends and their practical application in product development. Outstanding communication, collaboration, and stakeholder More ❯