City of London, London, United Kingdom Hybrid/Remote Options
Actus Search
/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 … and productivity. Partner with cross-functional teams to develop and implement strategic solutions . Perform other duties and responsibilities as required. Required Qualifications Strong knowledge and experience supporting: Windows10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment More ❯
Central London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring - Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
City of London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring: Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
Central London, London, England, United Kingdom Hybrid/Remote Options
Reed
help maintain a high standard of service across the IT infrastructure. Key Responsibilities Resolve Service Desk tickets within SLA targets, ensuring excellent customer service. Provide expert support for Windows10/11 , Office 365 , and a range of desktop and mobile applications. Escalate complex issues to internal teams or third-party providers. Create technical documentation and … MS Teams Phones , VPN , MFA , Exchange Email , and more. Participate in out-of-hours support and contribute to ongoing service improvements (1 week out of hours support every 10 weeks) What We’re Looking For Essential: Proven experience in a Service Desk or IT support role. Strong troubleshooting skills in Microsoft environments. Excellent communication and interpersonal skills. Ability More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Harvey Nash
and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with … C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell options 21.6% employer pension contribution Private medical insurance and wellbeing initiatives More ❯
City, London, United Kingdom Hybrid/Remote Options
VIQU IT
cloud platforms (e.g., AWS, Azure) Strong analytical and troubleshooting skills Excellent communication and documentation abilities Key Responsibilities of the Infrastructure Engineer: Build, configure, and manage Wintel Server environments (Windows 7, 10, Server 2003, 2008R2, 2012, 2016, 2019) Deploy and Support scalable Nutanix infrastructure solutions Manage and optimize VMware virtual environments Implement and maintain NSX-T network More ❯