2 of 2 Remote Windows 10 Jobs in Central London

influence policy, and innovate for impact. Key Responsibilities Provide technical support and troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events … wider IT projects and knowledge-sharing initiatives to improve operational efficiency and self-service. What We’re Looking For Proven experience providing IT support in a Microsoft environment (Windows 10/11, M365, Azure, AD, Intune/AutoPilot). Strong understanding of networking concepts (TCP/IP, DNS, DHCP) and security protocols. Comfortable supporting cloud-based More ❯

management, customer service, administrative and communication skills. Youll also need the ability to hold the Engineers accountable for any work that isnt completed on time Experience with using Windows 10/11 and Microsoft 365 with intermediate Excel skills is essential Good problem solving skills Excellent written and verbal communication skills Exceptional customer service skills Ability More ❯