3 of 3 Remote/Hybrid Line Management Jobs in Chelmsford

day. This is a very busy fast paced team playing a key role within IT Services and in the delivery of supporting our front-line officers and staff. We are looking for keen and enthusiastic individuals with the aptitude to learn, to deliver high quality customer service, maximising … service disruption for users within Kent Police, Essex Police and other organisations with a contracted service provision. The role provides high quality first line technical support and maintenance service identifying, prioritising and allocating incidents and requests to relevant internal and external support teams. This will include issues regarding ...

things: getting every new customer live, and the product support function that looks after them afterwards. This is a hands‐on management role, and we mean hands‐on. You will be running onboarding calls yourself, in the product, with customers, from your first month and permanently. You will also … product support as an area of the business, including line managing the Product Support Specialist who runs the queue day to day. Roughly 60% of your week is delivering onboarding yourself, 20% is owning support, and 20% is building the systems that mean the hundredth customer gets live faster ...

infrastructure. Network security experience - Able to evidence recognition of threats and vulnerabilities to the network and mitigation of security threats. Working in a 3rd line role. Firewall and or voice experience Cloud based technologies ITIL This is a Monday-Friday ‘office hours’ role, 37 hours a week, and there … requirement to regularly attend a ‘Team Zone’ at Northfleet on an average one or two days a week, as agreed with the line manager. Please note that any excess travel costs from the existing Team Zone to any future Team Zone will not be paid and applicants are advised ...