Service Desk Analyst
Chelmsford, Essex, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Auriol Resource
and manage support tickets through to resolution Triage and prioritise incidents in line with service level agreements (SLAs) Perform password resets and other routine IT support tasks Assist with onboarding new starters and setting up accounts and access Troubleshoot and resolve first-line technical issues or escalate where appropriate Contribute to maintaining knowledge base articles and documentation About You We More ❯
Employment Type: Full-Time
Salary: £20,000 - £25,000 per annum
Posted: