Support Analyst
- Hiring Organisation
- Intec Select
- Location
- Chelmsford, Essex, UK
- Employment Type
- Full-time
Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using … Experience Minimum 3+ years in IT support roles. Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Windows 10/11 and Office 365 VPN and remote support tools Active Directory Mobile device support (iOS & Android) Familiarity with ITIL principles ...