2 of 2 2nd Line Support Jobs in Cheltenham

2nd Line Support Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2nd Line Support Engineer to join the team. You will be delivering exceptional technical support … at the forefront of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot … resolutions for future reference. Provide regular progress updates to customers, ensuring clear communication throughout the support lifecycle. Requirements: Proven experience as a 2nd Line Support Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP/IP More ❯

join our team and play a pivotal role in ensuring seamless IT operations across a hybrid environment. Key Responsibilities: Provide advanced troubleshooting and support for Windows enterprise environments. Administer and optimize SCCM (System Center Configuration Manager) and Intune for device and application management. Ensure efficient operation of hybrid More ❯