IT Support Analyst
Cheltenham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JG Travel Group
IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory/Microsoft 365 Perform routine maintenance and updates on systems, ensuring compliance with company IT policies Provide support to the Head of IT Provide overall support … in an IT Support/Systems Administrator or Service Desk role Strong knowledge of Microsoft Windows Server and Desktop operating systems Skilled in using Microsoft 365 Admin Centres, Active Directory and Group Policy Basic networking concepts (DNS, DHCP, TCP/IP) Strong working knowledge of common desktop applications including Microsoft Office, Teams, Internet browsers, Adobe Suite … physical IT infrastructure Desirable (Exposure/Knowledge of): Avaya or other enterprise telephony systems Cloud-based phone systems SQL and relational databases PowerShell scripting knowledge DHCP and broader Active Directory administration Azure/Defender/Other 365 products Web technologies: HTML, CSS, PHP, JavaScript If you’re ready for a challenge and want to play a More ❯
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