2 of 2 Remote/Hybrid Business Continuity Jobs in Cheltenham

Support Engineer to provide high-quality technical support across their user base. This role offers the opportunity to play a key part in maintaining business continuity and improving end-user experience in a fast-paced environment. What you’ll do: Provide 2nd line support for hardware, software … accounts, permissions, and access requests Contribute to documentation and continuous improvement of support processes You’ll work closely with IT support teams and wider business stakeholders to ensure issues are resolved efficiently and service levels are maintained. What we’re looking for: Proven experience in a 2nd line support ...

escalated service desk tickets Supporting cybersecurity technologies and security best practices Assisting with project delivery and infrastructure upgrades Working with backup, disaster recovery and business continuity solutions Supporting endpoint, server and network environments Collaborating with internal technical teams to deliver exceptional customer outcomes Technologies you'll work with ...