Service Desk Analyst
Cheltenham, England, United Kingdom
Intake Talent
services. Assist with device installations, configurations, and maintenance. Collaborate with the Service Desk team to manage escalations and ensure timely issue resolution. Maintain network infrastructure, including TCP/IP, DNS, and VPNs. Keep systems updated and document all support requests in the ticketing system (Halo). What You’ll Need: Previous experience in a First/Second Line role within More ❯
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