3 of 3 Remote ITIL Jobs in Cheltenham

Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line colleagues. Ability to diagnose root causes, propose solutions and communicate clearly with stakeholders. Familiarity with ITIL-aligned support processes and ticketing systems. Comfortable working in a hybrid pattern, spending three days per week in the Cheltenham office. The ideal candidate will bring strong technical depth, a More ❯

project tools such as Microsoft Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects of project delivery and software More ❯

Experience working directly with customers or internal stakeholders in a consultancy-focused capacity. Ability to diagnose and resolve complex issues with a methodical and customer-focused approach. Familiarity with ITIL, ticketing systems and structured support processes. Comfortable working in a hybrid role, spending three days per week in the Cheltenham office. The ideal candidate will bring strong communication skills, technical More ❯