Head of Operations
Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Michael Page (UK)
and other senior business leaders, and exposure to the Board. Principal Responsibilities Contribute to Strategy: Work with Director of Operations to set the strategy for the Operations function, in line with overall strategy. Manage Bordereaux Processing: Provide guidance and direction to the Operations Team relating to reinsurance bordereaux management, Scheme eligibility, participant onboarding, industry service and support, claims … processing and insurer audits. Contribute to the management of operational risks and controls: Own the Operations function's audit findings and actions, and the maintenance of documentation including policies; procedures; functional designs; specs and requirements; user guides and data flows. Inter-function relationships: Develop strong collaboration with key functions including Reserving, Comms and Transition, Finance and Reinsurance. Work closely … with the IT and change team to align on cross-disciplinary areas like transformation, process, data, governance, compliance, risk management and internal control. Market Relationships: Work with the Market Engagement Team to build relationships and rapport with industry participants including insurers, MGAs and Delegated Authority schemes that cede directly to the Scheme. Performance monitoring and reporting: Develop and implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: