2 of 2 Remote/Hybrid Windows Server Jobs in Cheltenham

Provide 3rd line technical support across a range of customer environments Take ownership of complex and escalated technical issues Support and maintain Windows Server and Microsoft 365 environments Manage and troubleshoot Active Directory, Group Policy and user administration Diagnose complex networking issues including DNS, DHCP …/IP, VPNs and firewalls Support cloud infrastructure and Microsoft Azure environments Troubleshoot server, desktop, hardware and software issues Assist with Microsoft 365 administration and migrations Support backup, disaster recovery and security solutions Lead or contribute to infrastructure upgrades, migrations and technical projects Provide remote and occasional onsite ...

Provide 2nd line technical support across a range of customer environments Investigate and resolve escalated hardware, software and connectivity issues Support Microsoft 365, Windows Server and Active Directory Troubleshoot networking issues including DNS, DHCP and TCP/IP Support laptops, desktops, servers and other business … ongoing service improvements What We're Looking For: Previous experience in a 2nd Line IT Support or IT Engineer role Strong knowledge of Windows and Microsoft 365 Experience with Active Directory and user administration Good understanding of networking, including DNS, DHCP and TCP/IP Strong hardware ...