Customer Services Support Advisor - Supply Chain/Logistics
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Chertsey, Surrey, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 120 - 140 Daily
Skills Previous experience in customer service, preferably within a logistics or supply chain environment. Strong analytical skills with the ability to investigate and interpret data from various systems. Excellent communication and interpersonal skills, with a customer-centric mindset. Proficiency in using ticketing systems and other relevant software Ability … with Logistics Service Providers (LSPs) to identify the root causes of delivery failures and coordinate rescheduling for affected orders. Conduct in-depth investigations and data analysis across multiple platforms, including ERP and Hybris, to resolve customer issues efficiently. Oversee the cancellation process, ensuring clear and timely communication with ...