IT First Line Support Apprentice
- Hiring Organisation
- QA
- Location
- Runcorn, Cheshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,000 - £20,000 per annum
hours. It is handing over something it would otherwise have to worry about, and trusting us to worry about it instead. The first-line Service Desk Engineer is the person that trust meets first. When something breaks, when a question needs answering, when a morning starts badly … reason the customer gets to keep thinking about their own business rather than about ours. That is a bigger job than the words “first-line support” suggest, and we mean it to be. What the role actually is: When a customer contacts ...