2 of 2 Remote Client Onboarding Jobs in Cheshire

to understand their needs and recommend tailored mobility solutions. Support marketing campaigns and webinars focused on mobile risk, productivity and compliance. Work with internal teams to deliver smooth onboarding and long-term customer success. Act as a product expert within the team, sharing insight and best practice across departments. What We’re Looking For A strong understanding of More ❯

Product, and other internal teams to provide an exceptional customer experience, drive product adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd, applying project management skills to help clients implement successfully. - Manage a portfolio of clients to ensure they achieve … Contribute ideas to continuously improve customer success processes and service delivery, ensuring the team remains efficient, effective, and scalable. - Become an expert in Appraisd's product to translate complex client needs into tailored, scalable solutions. Supporting clients with implementation, configuration, issue resolution, and offering proactive guidance on how they can get the most from Appraisd. - Support with creating and … product team about bugs, features, and customer-focused development to drive improvements and shape the roadmap. - Follow all internal information security policies to maintain the confidentiality and integrity of client data. Customer Success Manager – Required Skills -Significant experience in customer success, account management, or project management, ideally within a SaaS environment. - Customer-Centric with a passion to help clients More ❯