Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
TEEMZ LTD
e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident, and calm under pressure. Bonus if you have: Power BI skills, telecoms industry experience, and a results-driven mindset. More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
Collaboration Operations Support Analyst - M365 Contract Length: 12 months Location: Chester Business Park, Chester - Hybrid working 3 days onsite and 2 days remote INSIDE IR35 via umbrella Are you passionate about collaboration technology and looking for an exciting opportunity to More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Whelen Engineering
production systems uptime Manage work in the ticketing system (Jira), ensuring timely response, prioritization, and resolution of issues. Monitor service metrics, identify trends, and implement process improvements aligned with ITIL best practices. Collaborate with the Director of IT Operations and other stakeholders to align IT support and infrastructure with business objectives. Ensure effective documentation, knowledge sharing, and asset management practices … 2+ years in a leadership or management role. Experience managing IT help desk and infrastructure teams (systems, networks, or both). Strong working knowledge of IT service management principles (ITIL) and best practices. Proficiency in Jira Service Management or other enterprise ticketing systems. Solid understanding of IT infrastructure, including networking, servers, Active Directory, and cloud services. Excellent problem-solving, communication More ❯