8 of 8 Remote Service Management Jobs in Cheshire

Purpose/Summary: Overall purpose of role Business Analyst responsible for capturing & defining business requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for … respective ownership throughout the project lifecycle Ongoing involvement in continuous improvement of operating process and toolset enhancement Conversant with Agile methods including SCRUM Stakeholder Management and Leadership: Holds working knowledge in concepts and practices of Leadership Develops basic presentations to influence others Contributes to and encourages ideas; builds on … and take decisions Risk and Control: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Essential Skills/Basic Qualifications: Should have a deep and broad understanding of how ServiceNow delivers ITSM More ❯

Senior Product Manager at Ivanti Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management and security solutions - helping organizations reduce risks and costs associated with managing their IT environment. Ivanti is experiencing significant growth worldwide. The … long-term priorities. Collaborate with UX & engineering to build the offerings that customers love and distinguish competitively. Define go-to-market with sales, marketing, service, support in order to drive product feature adoption and deliver recurring revenue growth. Evangelize through frequent interactions with customers, prospects, partners, and employees. Create … content using scripting technologies such as BASH, PowerShell, osquery and REST API calls. What you need to be successful 3 - 5 years of product management with experience with agile development and with leading global cross-functional teams & motivated to learn the Digital Experience Management (DEX) space. Technical background More ❯

continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued … scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO … profitability. Ultimately, the role will ensure smooth client output process execution from business development all the way through to delivery, including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key More ❯

Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid | Contract Type: Temp To Perm | Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment … and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and … efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your More ❯

our expanding sales team. This remote role (UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building … demonstrations and client training sessions to ensure satisfaction and solution adoption. Required Skills and Experience: Proven experience in B2B sales , particularly in the IT Service Management (ITSM) , Managed Services , or Enterprise Software industries. Strong understanding of sales processes , sales funnels , and customer relationship management (CRM) platforms. Ability … enterprise software or ITSM space. Experience with complex sales cycles and large enterprise accounts is highly desirable. A solid understanding of the ITSM , IT Service Desk , or Managed Services industries will be a strong advantage. Why Join Us? Remote working with flexible hours, offering work-life balance. Competitive salary More ❯

our expanding sales team. This remote role (UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building … demonstrations and client training sessions to ensure satisfaction and solution adoption. Required Skills and Experience: Proven experience in B2B sales , particularly in the IT Service Management (ITSM) , Managed Services , or Enterprise Software industries. Strong understanding of sales processes , sales funnels , and customer relationship management (CRM) platforms. Ability … enterprise software or ITSM space. Experience with complex sales cycles and large enterprise accounts is highly desirable. A solid understanding of the ITSM , IT Service Desk , or Managed Services industries will be a strong advantage. Why Join Us? Remote working with flexible hours, offering work-life balance. Competitive salary More ❯

presence in the high-volume retail insurance sector, CDL has pioneered developments in aggregator, web, and telematics solutions, including connected home, enrichment, and self-service features. Our robust and innovative technologies enable our customers to succeed in the competitive UK insurance market. We foster a collaborative and creative culture … notes, and product enhancements, working closely with product, development, and support teams to create reference materials that clarify software features and functionality. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. Your role involves creating and reviewing technical documentation for diverse … Office Ability to collaborate with customers, developers, and product owners Commitment to quality and producing high-standard user documentation Strong customer focus and deadline management Willingness to learn and develop professionally Aware of single-sourcing methodologies Additional beneficial skills: Experience with Technical Authoring tools like MadCap Flare or Adobe More ❯

in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web, and telematics space, including connected home, enrichment, and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. … enhancements. You will work closely with product, development, and support teams to create reference materials to help users understand features and functionality. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. We seek a Junior Technical Author/Writer capable of … per annum. Benefits Hybrid working (2 days in the office at SK4 2HD) Flexible working arrangements Starting 25 days holiday, increasing to 30 with service Recognition as a top employer for nine consecutive years Training and development opportunities Career progression pathways Health and wellbeing programs Virtual activities, lunch and More ❯