3 of 3 Remote/Hybrid Service Management Jobs in Cheshire

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global … sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service ...

Collaborate with Software Development and DevOps teams to meet infrastructure and deployment needs. • Research, recommend, and implement improvements to enhance system efficiency, reliability, and service levels. • Create and maintain documentation for infrastructure technologies and ensure all changes follow appropriate change management processes. • Ensure all systems and environments comply … priorities, meet SLAs, and maintain excellent communication with stakeholders • Proactive approach to keeping up with emerging technology trends and industry developments Desirable: • Understanding of Service Management disciplines, ideally aligned with the ITIL framework • Proven ability to build strong relationships with internal and external stakeholders • Experience working alongside software ...

Collaborate with Software Development and DevOps teams to meet infrastructure and deployment needs. * Research, recommend, and implement improvements to enhance system efficiency, reliability, and service levels. * Create and maintain documentation for infrastructure technologies and ensure all changes follow appropriate change management processes. * Ensure all systems and environments comply … priorities, meet SLAs, and maintain excellent communication with stakeholders * Proactive approach to keeping up with emerging technology trends and industry developments Desirable: * Understanding of Service Management disciplines, ideally aligned with the ITIL framework What you get in return: * £40,000-£50,000 per annum + bonus + benefits ...