4 of 4 Remote Service Management Jobs in Cheshire

Service Analyst - Mobile Migration Location: Chester/Hybrid Contract Length: 12 Months initially Daily Rate: From £350.00 (via Umbrella Company) Working Pattern: Monday to Friday, 3 days in the office, standard office hours Are you ready to embark on an exciting journey with one of the world's leading financial institutions? Our client is seeking a dynamic and detail … oriented Service Analyst - Mobile Migration to join their Corporate Mobile team in Chester. If you have a passion for service management and a keen interest in mobile telephony, this role could be the perfect fit for you! About the Role: As a Service Analyst, you will play a critical role in supporting the migration of mobile … management. Stakeholder Communication: Collaborate with various stakeholders to devise a deployment plan, ensuring smooth communication throughout the migration process. Data Analysis: Analyze demographic, usage, and spend data to create service outputs that enhance relationship management. Facilitation: Assist in planning customer engagement and continual service improvement sessions while acting as a scribe for the Service Manager. Incident Analysis More ❯

Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If so, this is a fantastic opportunity to join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st … more complex problems to the 2nd and 3rd Line Support teams, vendors and third parties when necessary. You’ll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technical support, logging and categorizing incidents and service requests. … from ticket creation to resolution, ensuring timely updates and clear communication with clients. Managing incident resolutions within agreed SLA, keeping customers updated on progress. Provide feedback to help improve Service Desk operations and contribute to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry More ❯

technologies Familiar with standards like Cyber Essentials, ISO27001 Working knowledge of Linux, Ubuntu, Apache, MySQL, PHP, Git, PostgreSQL Cloud security skills, ideally in AWS Understanding of open-source risk management and enterprise tooling Exposure to ITIL service management disciplines Familiarity with MITRE ATT&CK and NIST cybersecurity frameworks Want to hear more or ready to apply? Think More ❯

BI. In this role, you will support colleagues by creating visualisations and reports within Power BI for various business functions. You will enable and enhance the company's self-service reporting capabilities, empowering users to access and utilise data independently based on their requirements. Additionally, you will contribute to the transformation project aimed at rebuilding the Power BI reporting … suites to further improve self-service capabilities. Location/Hybrid: X2 per week to Birchwood Office (Monday & Wednesday) Requirements: Advanced experience with Power BI Desk and Power BI Service (Minimum 3years) Strong knowledge and experience with data modelling and adhering to best practices (3years +) Extensive experience with SQL Service Management studio i.e. Query writing and More ❯