5 of 5 Remote/Hybrid ServiceNow Jobs in Cheshire

Blue Prism, Automation Anywhere) - AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem - Data platform experience (e.g. Microsoft Fabric, Databricks) - Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) - Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 - Resource must be able to qualify ...

mitigating repeatable cases and creating knowledge-based articles (KBA's). Responsibility for resolving Incidents and Service Requests to SLA using tools such as ServiceNow, InTune and SCCM. Engaging with Capgemini MIM for the management and resolution of major incidents. Modern workplace management experience using Autopilot would be advantageous. Accurate ...

tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement - Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting - Experience designing and delivering training, enablement or process adoption activity for technical support teams ...

customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary and benefits package, fantastic training and certification opportunities ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. ...