Voice Engineer - Avaya contact centre
Chester, England, United Kingdom
Pontoon Solutions
independently with minimal supervision and demonstrate flexibility. • Experienced in Contact Centre deployments in a large organization using Avaya AURA, System Manager, AADS, Avaya Session Manager, Avaya Media Server, Avaya CMS, AES, G650 & G450 gateways. • Experienced in configuring ACDs and designing call flows and skills-based routing for large call centres. • Have familiarity with EXSI platforms, hardware installation VMware and Avaya More ❯
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