Head of Operations & Delivery
Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Clicky
projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as … CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process execution from business development all the way through to delivery, including strategy, planning, account management and daily operations. You will also be responsible for … development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and More ❯
Employment Type: Permanent
Salary: GBP Annual
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