Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst - Key Responsibilities: Support of multi-site technical environments including LAN, WAN, Microsoft, Meraki, Network Security, Firewalls & VPNs. Take ownership of escalated issues as 3rd line support and resolving any queries within SLA Resolution of configuration and deployment … issues, ensuring management of core IT Infrastructure operations thru system monitoring and maintenance Working with VMWare, Windows Server, AD, Exchange, O365, Azure and other Microsoft technologies Ensure that 3rd party applications are installed and run efficiently across all platforms. Maintain and develop good working relationships with colleagues, other departmental ...