2 of 2 Remote/Hybrid Analytical Skills Jobs in Chichester

technical investigations and resolving complex IT incidents. Experience supporting major incident response, root cause analysis, and problem management activities. Strong leadership, mentoring, and coaching skills with the ability to support and develop technical colleagues. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent … analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management skills with the ability to explain technical issues to both technical and non-technical audiences. Ability to prioritise workloads and perform effectively under pressure. Additional Information Location: Chichester (Power Place). Hybrid working available following the initial ...

customer service. Requirements Significant experience managing Service Desk, IT Operations, or Technical Support teams within a customer-facing environment. Strong leadership and people management skills with the ability to motivate and develop high-performing teams. Proven experience managing service performance, workforce planning, incident management, service requests, and knowledge management. … experience working within an ITIL-based service management environment. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Strong analytical, organisational, and problem-solving skills. Excellent communication and stakeholder management skills, with the ability to build effective working relationships. Ability to prioritise workloads ...