3 of 3 Remote/Hybrid Microsoft Jobs in Chichester

emerging technologies and best practices. Requirements Significant experience working within IT Service Desk, Technical Support, or IT Operations environments. Advanced technical knowledge of Microsoft 365, Windows operating systems, Active Directory, and enterprise technologies. Proven experience leading technical investigations and resolving complex IT incidents. Experience supporting major incident response, root ...

incidents, service requests, and escalated issues, working with Service Desk colleagues and third-party suppliers. Responsibilities include diagnosing and resolving problems across Microsoft 365, Windows, Active Directory and endpoint technologies, logging all activity, and contributing to knowledge management while #J-18808-Ljbffr ...

Provide second-line support for incidents, service requests, and technical issues escalated from first-line support teams. Diagnose and resolve technical issues relating to Microsoft 365, Windows, Active Directory, endpoint technologies, identity services, and business applications. Investigate, troubleshoot, and resolve complex technical problems, escalating where necessary. Work collaboratively with … technologies, systems, and industry best practices. Requirements Experience working within an IT Service Desk, Technical Support, or IT Operations environment. Strong troubleshooting skills across Microsoft 365, Windows, Active Directory, and related technologies. Experience investigating and resolving technical incidents and managing service requests. Experience using IT Service Management (ITSM) platforms ...