2nd Line Support Technician
- Hiring Organisation
- Integral Recruitment Ltd
- Location
- Selsey, Chichester, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams … within an MSP/IT Support Services business IT certifications are preferred – but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell ...