2 of 2 Remote/Hybrid Social Skills Jobs in Chichester

leadership, mentoring, and coaching to Level 1 and Level 2 Service Desk colleagues. Support the management of major incidents, ensuring timely resolution and effective communication with stakeholders. Conduct root cause analysis and contribute to problem management activities to prevent recurring issues. Develop, maintain, and promote knowledge management resources to improve … technical colleagues. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management skills with the ability to explain technical issues to both technical and non-technical audiences. Ability to prioritise workloads and perform ...

growing large, complex accounts in a similar role. Strong commercial and negotiation skills, with experience leading complex, multi-stakeholder contract renewals. Excellent communication and relationship management skills, with the credibility to influence senior and executive stakeholders. Demonstrable experience leading cross-functional collaboration with Product, Marketing, and Customer Success ...