2nd Line IT Support Engineer
Chippenham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Rise Technical Recruitment Limited
with access to your own car. The ideal candidate will bring strong MSP experience and a background supporting SME clients across a wide range of technologies. Confidence with Windows Server, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent … line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure, troubleshoot, and support Windows Servers, desktops, firewalls, and networking equipment * Conduct daily system checks, including monitoring and reporting on backups * Travel regularly to client sites in Cirencester and Salisbury, with flexibility to support … wider client needs The Person: * Strong experience working for an MSP in a client-facing IT support role * Confident across Windows Server (AD, Group Policy, DNS, DHCP), Office 365, and Exchange Online * Knowledge of networking protocols (TCP/IP), firewalls, and remote desktop solutions * Able to manage workloads in a pressurised environment while maintaining excellent customer More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted: