IT Infrastructure EUC & Collaboration Service Manager
- Location
- City Of London, England, United Kingdom
been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. IT Infrastructure EUC & Collaboration Service Manager Accountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing … outsourced providers, including service reviews, SLA assurance, escalation management and cross-supplier coordination. Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, availability and capacity management. Strong understanding of Windows desktop services, device provisioning, remote support, user experience monitoring and the management of recurring ...