IT Service Delivery Manager
- Hiring Organisation
- Marmion
- Location
- City of London, London, United Kingdom
Managed Services Provider/VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy … driving force behind service excellence and continuous improvement, all whilst fostering long‐lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations. Oversee end‐to‐end service level management, ensuring full adherence ...