16 of 16 Remote/Hybrid Customer Experience Jobs in the City of London

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

clients Building trusted relationships with key stakeholders across each account Identifying opportunities to upsell and cross-sell managed services and technology solutions Holding regular customer reviews to understand business goals and ensure clients receive maximum value Producing account plans and working proactively to grow revenue across your customer base Working closely with internal technical, delivery and customer success teams to ensure a first-class customer experience Negotiating commercial agreements and renewals Keeping CRM records accurate, maintaining forecasts and managing your sales pipeline Staying aware of market trends and competitor activity to identify new opportunities ...

Customer Service Advisor Location: City of London Salary: 15 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

they help customers modernise onboarding, strengthen compliance processes and combat increasingly sophisticated fraud threats through a market-leading SaaS platform. Having established a strong customer base across multiple international markets, the business is now investing significantly in its UK growth strategy and is seeking an experienced commercial leader … prevention. As identity fraud, synthetic identities and AI-enabled attacks continue to evolve, organisations are increasingly investing in technologies that improve trust, security and customer onboarding experiences. This role will place you at the forefront of that transformation. Working directly with the founders and executive leadership team, you will ...

answers you need, instantly! * JOB DETAILS At Apogee Corporation, we are shaping what modern workplace services look like - combining over 30 years of experience with the innovation strength of being an independent subsidiary of HP Inc. We help organisations work smarter, faster, and with far less friction. Our ambition … partner growth Work closely with operational teams to ensure services are deliverable, scalable, and efficient Resolve commercial or delivery challenges where needed, balancing customer expectations with operational reality Build and manage a healthy pipeline and use data to drive performance improvement A typical working pattern is Monday to Friday ...

student accommodation brands. Our client is a rapidly expanding provider of premium student accommodation, investing heavily in technology, automation and AI to transform the customer journey. This is a genuinely unique opportunity for an experienced technical professional to take ownership of the company's entire commercial technology platform, working … across websites, CRM, integrations and business systems. You'll become the technical backbone of a growing business where your work will directly influence customer experience, operational efficiency and commercial performance. The Role You'll take ownership of the organisation's digital ecosystem including: WordPress website development and maintenance ...

rapidly scaling platform. What We're Looking For Work across the whole stack - Python, Django, PostgreSQL, TypeScript, React/Next.js Identify opportunities to streamline customer operations with AI, then design and build AI pipeline and agentic flows to implement them You are an experienced full-stack engineer … deployment. You enjoy working independently, making pragmatic technical decisions, and building software that solves real-world problems for customers. You have strong hands-on experience with our core stack: Python, Django, PostgreSQL, TypeScript, React, and Next.js. You understand REST APIs, web development fundamentals, database design, and what it takes ...

with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver … measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms. What You'll Be Doing Lead end-to-end UX projects from research and discovery through to final designs Conduct user research, usability ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

technology businesses as they shake up the sector. Their intelligent platform helps their clients respond faster, qualify better leads, streamline maintenance and deliver standout customer experiences through cutting-edge AI. With demand accelerating, they're now hiring a Business Development Executive to drive new business and play … business and wants to be part of a fast-paced technology company where your success will be recognised and rewarded. Essential Skills & Experience 2-3+ years' experience in Business Development, Sales Executive, Account Executive or a similar new business sales role Proven track record of generating your ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment, induction and performance management activities. Investigate and resolve complex payroll and pension-related issues. Lead payroll transformation, automation … payroll and pension information clearly to both specialist and non-specialist audiences. Support internal and external audits and ensure timely implementation of recommendations. Extensive experience managing payroll operations within a complex organisation. Advanced knowledge of Oracle Payroll systems and payroll system administration. Strong understanding of Local Government Pension Scheme ...

commerce Executive - Luxury Jewellery-£35,000 + Benefits- Hatton Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...

they transform the property industry through cutting-edge technology. Their AI platform helps their clients automate conversations, qualify enquiries, streamline operations and deliver exceptional customer experiences. With demand growing rapidly, they're looking for a Founding SME Account Executive to own new business sales into independent estate and letting … referrals and targeted outreach Deliver engaging online product demonstrations to senior decision makers Manage the full sales cycle from first conversation through to signed customer Support new clients through implementation and onboarding, ensuring successful adoption Develop strong commercial relationships with agency owners and directors Capture customer feedback ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...