PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service … Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must … have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
london (city of london), south east england, united kingdom
Miki Travel Europe
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
london (city of london), south east england, united kingdom
Harvey Nash
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
Job purpose: The security analyst will join a small security team for one of our clients in Central London. you will be a subject matter expert on all aspects of security to include mail security, web security, infrastructure security and end user device security. The security analyst plays a key role in driving and improving and technology security … A proactive approach to supporting a welcoming and respectful working environment for all colleagues at the organisation. Knowledge, skills and experience Essential: • Relevant experience working as an effective Security Analyst • Strong understanding of mail filtering technologies • Strong understanding of Cloud infrastructure technologies, including encryption • Demonstrable experience of working with Microsoft Sentinel, Defender and Purview • Excellent understanding of security frameworks … unauthorised access and potential threats • Proficient with SIEM, IDS/IPS, vulnerability scanners, and Azure security tools. • Experience of leading on technical vulnerability assessments and regular penetration testing of IT systems and processes to identify potential vulnerabilities and provide recommendations for risk mitigation • Experience in testing and reviewing new security solutions • A strong commitment to supporting of diversity, inclusion More ❯
london (city of london), south east england, united kingdom
InterQuest Group
Job purpose: The security analyst will join a small security team for one of our clients in Central London. you will be a subject matter expert on all aspects of security to include mail security, web security, infrastructure security and end user device security. The security analyst plays a key role in driving and improving and technology security … A proactive approach to supporting a welcoming and respectful working environment for all colleagues at the organisation. Knowledge, skills and experience Essential: • Relevant experience working as an effective Security Analyst • Strong understanding of mail filtering technologies • Strong understanding of Cloud infrastructure technologies, including encryption • Demonstrable experience of working with Microsoft Sentinel, Defender and Purview • Excellent understanding of security frameworks … unauthorised access and potential threats • Proficient with SIEM, IDS/IPS, vulnerability scanners, and Azure security tools. • Experience of leading on technical vulnerability assessments and regular penetration testing of IT systems and processes to identify potential vulnerabilities and provide recommendations for risk mitigation • Experience in testing and reviewing new security solutions • A strong commitment to supporting of diversity, inclusion More ❯