10 of 10 Remote/Hybrid ITSM Jobs in the City of London

support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration ...

IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise with third-party suppliers and perform routine system maintenance, software updates, and equipment builds. Ensure compliance with IT security, data protection, and cybersecurity ...

verbal communication skills. Desirable: Experience implementing information architecture within greenfield or transformation programmes. Experience with knowledge management or content management platforms. Understanding of IT Service Management and service taxonomy design. Experience with enterprise architecture frameworks. Experience designing information structures for collaboration platforms and digital workplaces. Familiarity with records management ...

redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee the technical execution ...

operating within complex ServiceNow environments. Key Requirements Strong hands-on ServiceNow configuration and development experience Proven experience delivering integrations within ServiceNow Strong understanding of ITSM processes and best practices Experience working across the full development lifecycle within ServiceNow Ability to work effectively with both technical and non-technical stakeholders Must ...

digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce user stories, functional specifications, workflow diagrams and process documentation. ...

Head of IT Infrastructure, Leadership, Applications, ITSM, Cloud, Digital Transformation, M&A, CyberSec, Suppliers, 3 rd Parties, Governance, Budgets, ISO, Cyber Essential, AI, Automation, Azure, Hybrid (4d/w London) This is an exceptional permanent Head of IT opportunity to join a growing tech organisation undergoing significant technology, operational … commutable distance. As Head of IT, you will lead the strategic and operational management of the IT function across Applications, Infrastructure and IT Service Management, ensuring secure, reliable, scalable and cost-effective technology services across the business. The Head of IT will have the manager from each pillar (Infra, Apps ...

delivery. Strong skills in workflow design, process mapping and business documentation. Experience supporting system integrations, including API-related analysis. Knowledge of IT Service Management (ITSM) processes, workflow automation and service delivery models. Experience producing training materials, operational procedures and implementation documentation. This is an excellent opportunity for a Business Analyst ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients ...

Head of IT Infrastructure, Leadership, Applications, ITSM, Cloud, Digital Transformation, M&A, CyberSec, Suppliers, 3 rd Parties, Governance, Budgets, ISO, Cyber Essential, AI, Automation, Azure, Hybrid (4d/w London) This is an exceptional permanent Head of IT opportunity to join a growing tech organisation undergoing significant technology, operational ...