4 of 4 Remote/Hybrid Problem Management Jobs in the City of London

infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach ...

with robust implementation, recovery and stakeholder‐communication plans. Act as a senior escalation point during major incidents, bringing together engineering teams, application owners, service management, suppliers and senior stakeholders to restore service and address root causes. Strengthen incident, problem and change‐management practices, ensuring that learning … environments. Developing specialist engineering teams, addressing key‐person dependencies and creating credible succession and skills‐transition plans. Leading major incident recovery, root‐cause investigation, problem management and preventative improvement activity. Operating mission‐critical, high‐availability platforms within financial services or another highly regulated industry. Ownership of platform strategy ...

broad range of IT issues, ensuring an exceptional user experience andmaintaininghigh service standards across the organisation.This role is ideally suited to someone who enjoys problem-solving, takes ownership of issues through to resolution and thrives in a service-focused environment. The role will be based in London (Hybrid … will be doing Providing 2nd line support for incidents, service requests and technical problems. Investigating and resolving Microsoft 365, Entra ID, Intune and endpoint management issues. Troubleshooting desktop, laptop, mobile and peripheral device issues. Diagnosing networking and connectivity problems, including VPN, DNS, DHCP, Wi-Fi and routing-related issues. ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...