3 of 3 Remote Root Cause Analysis Jobs in the City of London

support while doing progress tracking for high-priority projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers … across multiple programs to support the needs of the business, for example, implementing tooling changes, assisting with root-cause analysis, conducting comprehensive audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for … Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support on team execution tracking and outbound communications Minimum Qualifications: Proven experience in data analysis with the ability to interpret data and provide actionable insights Experience with data querying languages (e.g. SQL), Google Suite (Google Docs, Sheets, Slides, etc), Lucid Charts, etc. Excellent verbal More ❯

migrations during the Hypercare phase, using real-time data to identify issues and track resolution. Investigate incidents and coordinate resolution across service providers, DCC teams, and industry stakeholders. Lead root cause analysis and ensure learning is captured for continuous improvement. Escalate significant risks or service-impacting issues and halt migrations where necessary to protect live operations. Ensure … all levels, providing updates on status, risks, and progress. Influence service design to reflect operational and customer needs early in the lifecycle. Requirements Advanced Excel and PowerPoint for reporting, analysis, and presentations. Knowledge of ITIL practices and project delivery methodologies (e.g., Agile, Prince2). Familiarity with tools such as Remedy or ServiceNow. Experience in service transition, operational change, or More ❯

Overall management and maintenance of the CrowdStrike platform, including configuring EDR policies, tuning SIEM rules, and optimizing the system for performance - Leading or participating in incident response efforts, conducting root cause analysis, and developing runbooks for incident handling - Monitoring for security threats, analysing alerts, and responding to incidents using CrowdStrike and other security tools. Conduct vulnerability scans More ❯