1st & 2nd Line Service Desk Analyst – Financial Services
- Hiring Organisation
- NINE by SATIGO
- Location
- City Of London, England, United Kingdom
mandatory. We’re supporting a global financial services organisation in the City of London that is looking to appoint an experienced 2nd Line Service Desk Analyst on a 12-month fixed-term contract. This role sits within a mature, highly regulated IT environment supporting over 200 users … third-party vendors in a high-availability financial services setting . Role: Acting as an escalation point for complex 2nd line incidents and service requests Diagnosing and resolving advanced desktop, application, and connectivity issues Supporting a Microsoft-centric environment including Windows 11, Microsoft 365, Exchange, Outlook, Word, and Excel ...