2 of 2 Remote/Hybrid Service Desk Manager Jobs in the City of London

Service Desk Manager/Supervisor | 6 Month FTC | Chancery Lane | Hybrid Are you an experienced Service Desk leader who enjoys getting the best out of people, improving service performance and keeping a busy support operation running smoothly? We are recruiting for a Service Desk Manager/Supervisor to join a major international professional services organisation on an initial 6-month fixed-term contract . The position has arisen following significant organisational growth and will take ownership of the day-to-day Service Desk operation during a busy period ...

Client] is seeking a Service Desk Manager to lead a busy two-location operation in a major international professional services organisation. This hybrid role combines people leadership with service-delivery governance, focused on maintaining strong performance across a growing support function. You will coach analysts, manage … rotas, oversee ticket queues and escalations, monitor SLAs and KPIs, and drive process improvements while maintaining high service standards in a changing environment. #J-18808-Ljbffr ...