8 of 8 Remote/Hybrid Customer Experience Jobs in the City of Westminster

Senior ML & AI Engineer, you will be responsible for: Developing and implementing ML and AI based solutions to enhance and optimize the Beatport customer experience, including semantic search, content recommendation/personalization engines, and audio models for music professionals. Acting as a subject matter expert regarding … develop scalable data architectures to deliver unified and actionable ML/AI intelligence across the data stack. Requirements 4–5 years of direct experience as an ML/AI focused engineer, with 1+ year in a senior capacity preferred. Master’s or PhD degree in Computer Science, Statistics, Mathematics ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

product development lifecycle. Salary: Up to 74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop … implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars. Your Background : Hold a degree in Business, Commerce, Economics or a related discipline ...

product development lifecycle. Salary: Up to £74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop … implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars. Your Background : Hold a degree in Business, Commerce, Economics or a related discipline ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

Extended Leadership Group, you'll help deliver a more efficient, connected and digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across … areas of the organisation. • Develop and implement digital and IT strategies that support organisational priorities, enhance efficiency and improve the customer experience. • Drive and champion the organisation-wide adoption of digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects ...

work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost‐effective customer experiences across the EMEA region, reflecting its unique market dynamics and customer needs. You’ll play a pivotal role in building a best … ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning ...

product features that empower artists and connect DJs with the music that they love. The ideal candidate will have 4-5 years of direct experience as a Data Scientist, with some experience in ML Engineering being advantageous. The candidate will demonstrate expert proficiency in Google Cloud Platform … with our Lead Data Scientist in developing and maintaining the team’s API service which delivers real-time ML output to Platform Engineering. FastAPI experience would be advantageous in this regard. This role can be hybrid (London) or remote ( but must have UK right to work and be based ...