1 of 1 SOC Engineer Jobs in the City of Westminster

I am currently working with a national MSP who are seeking a Tier 3 SOC Engineer to work within their SOC team, supporting their customers networks using the companies toolsets and processes. You will be providing technical support for a variety of products and services with the main focus of Managed Networks and Security, Unified Communication … Responsibilities - Remotely support and identify issues affecting customer systems and services, then perform top-tier diagnosis with a view to resolution or further escalation. - Provide an escalation route within SOC for Tier 1, Tier 2 and Tier 3 support functions - Resolution of full range of technical support issues. - Provide proactive monitoring and management of services to all customers. - Ensure More ❯