2 of 2 Microsoft Jobs in Clevedon

Junior Support Analyst to join our Applications team on an 18-month fixed-term contract. You will provide first and second-line support for Microsoft Dynamics 365 Business Central and related business applications, focusing on BAU tasks and user assistance. Based in the UK, the role offers hybrid/ ...

based in the UK. Role Purpose We are looking for a Business Central Junior Support Analyst with at least two years’ experience supporting Microsoft Dynamics 365 Business Central to join our Applications team on an 18-month fixed-term contract. The role will provide first and second-line support … agent is also available to assist with the triage and resolution process. Key Responsibilities Business Central Support Provide first and second-line support for Microsoft Dynamics 365 Business Central. Triage, investigate and resolve incidents, service requests and user queries. Monitor and manage support tickets, ensuring issues are progressed within ...