Team Leader
- Hiring Organisation
- MSX International Limited
- Location
- Colchester, Essex, United Kingdom
- Employment Type
- Permanent
levels (fill rate, order accuracy, lead time). OEM policies, procedures, and systems used by Helpdesk and Parts teams (technical knowledge bases, DMS/ERP, ticketing/CRM). Escalation workflows, case lifecycle, and quality standards in technical support and parts processes Warranty/parts interactions: causal part identification, returns ...