OLAs, and enterprise service tools (Helix, Remedy, ServiceNow). Skilled in process mapping and modelling. Experience designing for resilience and security. Current SC clearance. Desirable Skills & Experience Familiarity with Atlassian tools (JIRA, Confluence). TOGAF certification. Experience as a Service Architect within UK Defence. Technical understanding of military deployed CIS and infrastructure. Experience with secure ICS environments. Exposure to More ❯
methodologies to suit project environments. Skilled in coordinating multiple workstreams simultaneously. Excellent written and verbal communication skills. Proficiency in MS Office Suite, including MS Project. Desirable Skills Familiarity with Atlassian tools (JIRA, Confluence). Certification in PRINCE2, APMP, SAFe (4/5/6), or equivalent agile methodology. Experience working within UK Defence delivery projects. More ❯
systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
