1 of 1 Remote Continuous Improvement Jobs in Corsham

Desktop and Mobile Support teams to ensure strong performance and consistent SLA achievement Own Incident Request Change and Escalation processes with a focus on continuous improvement Lead the Change Advisory Board ensuring all changes are assessed planned and documented Maintain the Service Catalogue SLAs and SOPs keeping … quality and team development Lead and coach a high performing team building capability and resilience Monitor KPIs analyse trends and drive continual service improvement Produce accurate service performance and risk reports for senior and external stakeholders Requirements: 3–5 years’ experience in a Service Delivery or Service Management ...